Frequently asked questions

Below are answers to the questions we hear most often about Xiaoman, how it works, and what to expect when you use it. If anything here doesn't cover your situation, reach out through our contact page.

What exactly does Xiaoman do?

Xiaoman analyses publicly available market data using automated models and presents the results in a structured, readable format. The aim is to give you organised information and context to support your own research and decisions, rather than to make decisions for you.

Is Xiaoman a financial advisor?

No. Xiaoman is a data analysis and decision-support tool. It does not provide personalised financial, investment, tax, or legal advice, and nothing on this site should be interpreted as a recommendation to buy, sell, or hold any particular asset. Always consider consulting a licensed professional for advice specific to your circumstances.

Who is Xiaoman designed for?

Xiaoman is built for individual investors who want to understand market data more clearly without paying for expensive institutional-grade research tools. It is intended as a supplementary resource alongside your own judgement and, where appropriate, professional guidance.

What data does the analysis rely on?

The platform processes publicly available market information and applies automated models to identify patterns and organise findings into summaries and reports. The underlying data sources and methodology are described in more general terms on our Features and Advantages pages.

How much does it cost to get started?

Xiaoman is positioned as a lower-cost alternative to traditional research services. Specific pricing details are provided during the account setup process, and we encourage you to review the current terms before committing to any plan.

How do I open an account?

You can begin by selecting "Open an account" in the navigation menu. You'll be guided through a short setup process. If you have questions before signing up, our contact page is the best place to reach us.

Can I cancel or close my account at any time?

Account terms, including cancellation options, are outlined in our Terms of Service. We recommend reviewing that page for full details, or contacting us directly if you have a specific question about your account status.

Does Xiaoman guarantee investment results?

No. Markets are inherently uncertain, and no analysis tool, automated or otherwise, can guarantee future performance or outcomes. Xiaoman provides information and analysis to support your decision-making process, not a promise of results.

How is my personal information handled?

We collect and use personal information only as described in our Privacy Policy. We encourage you to read that page in full to understand what data is collected, how it is used, and what choices you have regarding it.

Is my data kept secure?

We take reasonable steps to protect information handled through our platform. For details on how data is stored and safeguarded, please refer to our Privacy Policy, or contact us if you have specific security questions.

Can I use Xiaoman on mobile devices?

The site is designed to be accessible and readable across common device sizes, including desktop, tablet, and mobile browsers.

Who can I contact if I still have questions?

If your question isn't answered here, please visit our Contact page. We'll do our best to point you to the right information or follow up directly.

Still have questions?

Our team is happy to help clarify anything about how Xiaoman works before you get started.

Contact us